Order shipped in 1-2 days, but due to USPS shipping delays, we cannot guarantee delivery dates. Thank you for supporting our small buisness!
Order shipped in 1-2 days, but due to USPS shipping delays, we cannot guarantee delivery dates. Thank you for supporting our small buisness!
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Returns and Refund Policy

Returns and Refund Policy

Returns Policy

Unfortunately, we can’t offer you a refund or exchange per the nature of our palm fronds. To discuss options in place of a return, please email us at shoppearslandplaid@gmail.com BEFORE you return the item. There are certain situations where only partial refunds are granted (if applicable).

   

Exchanges (if applicable) 

We only replace items if they arrive defective or damaged. If you need to exchange it for the same item, send us an email at shoppearlsandplaid@gmail.com and send your item to: Pearls And Plaid, 56 AURORA ST, URB SUNRISE, HUMACAO, PR 00791-6304.

 

Gifts 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

 

Shipping 

To return your product, you should mail your product to: Pearls And Plaid LLC, 56 AURORA ST, URB SUNRISE, HUMACAO, PR 00791-6304

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.